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Horizon

data platform for resourcing and estimation in heavy construction

Role

Senior UI/UX Designer

Client

HaulHub Technologies

Medium

SaaS web app
(Figma)

Duration

Nov 2020
Nov 2021

Overview

Horizon was born based on the requirements of current clients and a largely archaic way to interact with data in the current industry.  We took Horizon from an email exchange concept between stakeholders to a live product rolling out to users in less than a year.

Horizon is a data platform for resourcing and estimation in heavy construction. We brought together project, materials and contractor information from disparate systems to create an overview of the complete ecosystem for federally and state funded DOT projects.

Challenges

1. Data heavy product with very few images

2. Designing for users with limited technological knowledge

3. Conducting testing and interviews while maintaining product confidentiality 

4. Advocating for design to stakeholders  

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Job Overview

My Role @ HaulHub

+  Execute projects from initial concept to post-MVP (Minimum Viable Product) phase, integrating stakeholder specifications with real-world demands to ensure a seamless user experience

+  Collaborate with global developer teams to ensure fidelity of mobile-first designs and desktop SaaS apps, utilizing clear communication and flexible methodology

+  Assumed responsibility for additional, partially completed projects as primary designer, effectively managing the timelines and requirements of multiple project managers at once

Research

Affinity Diagrams - Competitive Analysis - Interviews 

Affinity Diagramming 

We brought in stakeholders and subject matter experts (SME) to sessions where we discussed features and ideas for Horizon. the goal was to think outside the box to create the perfect product for the market. 

We took that data and organized it into categories and themes which helped us create the initial stories for the project.

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Competitive Analysis Results

Most of the current solutions & methods to retrieve the data required information requests to counties and local municipalities. When the data was available, it was often in raw XML format and hard for humans to interpret. 

Often, we found that no sites existed for the unique data HaulHub had compiled; this helped us focus on specific features to implement for the MVP.

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Interviews

User interviews were extremely important in the design of Horizon. Interviews consisted of on-site shadowing and zoom meetings with industry professionals to get an idea of how they interacted with the data for their job.

After the intial designs and development, interviews were conducted again with the same users to gain new perspective on how Horizon could improve thier jobs. 

Synthesis 

Personas - Data Analysis - Concepts

Personas (Users)

Working with the feedback of stakeholders and the data we gathered from research sessions, we created personas to best represent Horizon’s core users. 

Primary Persona
  • James Steven
    Age: 47 
    Location: Boston, MA
    Role: Contractor
    “My project bids and monitoring jobs in my area is my #1 Priority!"
  • Goals: 
    1. Monitor project bids
    2. See new jobs in the area
    3. Contact sub contractors and drivers

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Secondary Persona
  • Ed Dixie
    Age: 62 
    Location: Austin, TX
    Role: Plant Admin
    “I need to manage my crew and keep an eye on what is going on as easy as possible"
  • Goals: 
    1. View plant analytics on dashboard
    2. Add/Remove users 
    3. Quickly see data reports for various plant functions 

Analyzing the data

Using the research we conducted, we began to plan for the extensive role system Horizon would use. We designed a complex wireframe allowing us to plan out each permission as well as the initial page navigation. 

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Design Planning

Initial planning and colors were done with open communication from stakeholders. Simple wireframes helped narrow down direction.
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Design

User Testing - Designs

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User Testing

Test was conducted on the intial designs to gain feedback and iterate on the MVP. Those sessions helped dictate the current design of Horizon. 

Here you can see the feedback led us to add various features for improved user experience, such as the ability to hide columns and collapse the project information.

Figma Design Board

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Design Style Guide

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Horizon

A clean and easy to use data platform for construction logistics

Here are some screens selected from the prototype* to give you an idea of what Horizon looks like today!

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Final Thoughts

This was a great opportunity to see a project through from the beginning concept stage to customer roll out. The sprints were fast and loose, allowing us to iterate quickly and create a unique product for the industry. 

I appreciate the leadership at HaulHub giving the project manager and I full control over the direction of this product, and trusting in the process to produce great results.